Last Updated: April 4, 2025

Main Florist (“we,” “our,” “us”) is committed to protecting the privacy of our customers and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information from customers in various ways, including but not limited to:

• When You Place an Order: We collect your name, email address, billing and shipping address, phone number, and payment details to process transactions and fulfill orders.
• Account Registration: If you create an account, we collect your email address, password, and other relevant information.
• Communications with Us: When you contact us via email, phone, or our contact forms, we may collect information related to your inquiry.
• Cookies and Website Tracking: Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don’t have to re-enter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill your orders, including delivery and payment processing.
• To communicate with you about your order status, promotions, and customer support inquiries.
• To improve our website, services, and customer experience.
• To comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share information with third parties in the following situations:

• Service Providers: We work with payment processors, delivery services, and other vendors who assist in order fulfillment and business operations.
• Legal Compliance: If required by law, we may disclose personal information to regulatory authorities or law enforcement.
• Business Transfers: In the event of a sale, merger, or acquisition, customer data may be transferred as part of the business transaction.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission or storage system is 100% secure.

5. Your Rights and Choices

You have the right to:

• Request access to your personal information.
• Request corrections or updates to your information.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us at [email address].

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Main Florist
5205, Boul. Décarie Montréal,
Québec H3W 3C2
T: 514-484-2690

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.